實驗室成員‎ > ‎

楊哲彥

楊哲彥 Che-Yen Yang

碩士論文 (2002)

協同式知識管理系統架構之設計
Design of a Collaborative Knowledge Management System Framework

關鍵字 Keywords

虛擬企業, 協同式, 知識管理
Virtual Enterprise, Knowledge Management, Collaboration

摘要

  近年來由於競爭國際化,企業虛擬化被視為二十一世紀企業的主要競爭策略之一,其主要精神為透過企業聯盟整合企業間之價值活動、資源、資訊與知識,以降低成本、提高品質、並快速反應市場變化與客戶需求。而在這跨企業的活動中,知識更扮演著串聯各企業有效運作的重要角色,因此,知識管理之良窳將決定虛擬企業之績效。然而目前尚無一套能有效儲存、整合、管理與分享知識於虛擬企業運作流程中之知識管理系統架構,以致虛擬企業之目標無法實現。   本研究的主要目的在發展一協同式知識管理系統架構,以利虛擬企業知識管理系統的建立,俾協助聯盟企業間之溝通、協調與知識分享,進而幫助本國製造業提高生產力與競爭力。   針對上述研究目的,本研究之主要工作項目如下: (一) 建立一物件導向之知識模式,以利知識儲存、分享與搜尋, (二) 設計一知識個體標籤,以利知識表達與摘要並使知識能與企業流程結合, (三) 提出一協同式知識管理系統架構,以利虛擬企業式知識管理系統開發。

Abstract

  Virtual enterprising is viewed as one of the most promising business strategies for manufacturing industries to meet global competition. The essence of virtual enterprising is to integrate the processes, activities, and resources from different enterprises through enterprise alliance to quickly respond to customer expectations. The management and sharing of knowledge across enterprises is the basis for virtual enterprising. However, there is no commercially available knowledge management system suitable for storing, integrating, managing, and sharing knowledge in a virtual enterprise environment. Hence, the goal of virtual enterprise is still far from reached.   The objective of this research is to develop a collaborative knowledge management system framework to facilitate communication, coordination and knowledge sharing in a virtual enterprise environment, and consequently help increase productivity and competitiveness of enterprises.   The objective can be obtained by: (1) modeling an object-oriented knowledge model for storing, sharing and searching of knowledge, (2) designing a knowledge entity tag for knowledge representation and abstraction, as well as integration with business processes, (3) developing a collaborative system framework for development of knowledge management systems for virtual enterprising.


Comments